Course objectives:

• Encourages collaboration within and across groups (encourages drawing on others expertise sharing best practices)
• Seeks input and or involves others in shaping plans that affect them
• Uses a team approach to solve problems when appropriate
• Helps the team clarify its purpose direction and ground rules for working together
• Resolves conflict and ambiguity that interferes with team progress
• Discourage we us they thinking 

Course outlines:

•   Opening and Pre-test
•    Communication and moving from fear to commitment
•  Change management plan
•  The change management process and key activities
•     The impact of change on key human resources systems
•     Assessing the results achieved and impact on change
•       Working with Others
•  Creating Successful Working Partnerships
•   Motivating Yourself and Others
•     Difficult People and Situations
•     Managing Difficult Situations
•     Influencing Skills
•     Models of Communication & Building Rapport
•      Creating Win/Win Solutions
•     Assessing Your Team Qualities
•     The advantages of working in a team
•     Interpersonal communication within the team
•        Character of team leader
•      How to use the team time effectively
•      Practical Cases

Who Can Benefit?

•   Individuals working in teams or planning to move into a team working environment and wanting to enhance their skills in being a more effective member of a team.

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