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Effective Sales Techniques
Course objectives:
- How to Designing & Implementing the right sales process for your business?
- Writing Sales Letters
- Different approaches to meet prospective customers
- Asking the right questions
- Preparing quotations
- Presenting products and services
- Turning features into benefits
- Recognizing buying signals
- How to close a sale?
Course outlines:
- Developing a Sales Process
- Designing the right sales process for your business
- Introducing yourself to prospective customers
- Written approaches
- Telephone Techniques
- Face to Face meetings
- Asking the right Questions
- Establishing customer needs & wants
- Presenting your products and services
- Preparing quotations
- Presenting your proposal
- Selling the features and benefits
- Overcoming objections
- Recognizing buying signals
- How to close a sale (selecting the appropriate method)
- Effective Communication Skills
- The psychology of selling
- Why we buy
- Listening skills
- Non verbal communication
- Body language
- Upping your verbal & vocal skills
- Add power to your words.
- Understanding and using suggestion,
- Multi Sensory communication
- Persuasion
- How to develop and demonstrate enthusiasm
Who can benefit?
- sales support personnel & sales managers
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