Course Objectives

• Increasing participant’s knowledge of office management, its duties and responsibilities in modern management.
• Improve   participants behaviors to deal with bosses and others in and outside  the  organization.

Who Can Benefit?

• Top management office employees in various organization

Course outline

• The importance of office management in the information era .
• Modern management process.
• Managerial leadership.
• Employees competences in top management office.
• Time management.
• Effective communication: concepts, methods and conditions.
• Preparing and organizing meetings.
• Human behavior aspects.
• Dealing with others.
• Office visitors.
• Expressing ideas effectively.
• Dealing with pressure at work.
• Stress Management
• Problem-Solving and Decision-Making Model

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