Course Objectives

• Describe the purpose of HRM and identify the objectives commonly set to achieve this purpose
• Summarize the activities associated with how employers obtain, develop, utilize, evaluate, maintain and retain the appropriate numbers and types of employees
• Determine the HR responsibilities of all managers and differentiate between line authority, staff authority and functional authority
• Describe some of the major day-to-day activities associated with HRM: recruitment, selection, orientation, training and development, performance appraisal, compensation, benefits, occupational health and safety and the impact employment laws have on each of these activities
• Describe the relationship between unions, employers and government, discover why companies/organizations "inherit" unions, and describe how unions affect HRM
• Describe how unions organize and how companies/organizations react, and outline the collective bargaining process
• Examine the common provisions of a collective agreement and explain its impact on HRM

Who Can Benefit

• Employees, managers and supervisors in the self-directed work

Course content

• Human Resource Management
• Purpose
• Objectives
• Activities
• Responsibilities of all managers
• Differences between line authority, staff authority and functional authority
• Job Analysis
• Day-to-Day Activities
• Recruitment
• Definition of recruitment
• Steps in the recruitment process
• Constraints on recruitment
• Sources of recruitment
• Evaluation of the recruitment activity
• Impact of legislative requirements
• Selection
• Definition of selection
• Orientation
  • Purpose
  • Content
  • Pitfalls
  • Costs/benefits
  • Impact of legislative requirements
• Training
• Performance Management
• Compensation
  • Definition
  • Consequences of pay dissatisfaction
  • Objectives of an effective compensation program
  • Job evaluation systems
  • Wage and salary surveys
  • Pricing jobs
  • Financial incentive systems
  • Impact of legislation
• Employee Benefits
  • Differences between direct and indirect compensation
  • Role of indirect compensation
  • Voluntary benefits
  • Administration of voluntary benefits and service
• programs
  • Legally required benefits
  • Emerging services and trends
  • Impact of legislative requirements
  • Occupational Health & Safety 

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