Course objective

• Develop interpersonal skills such as self-awareness
• Cultivate empathy to understand others and respond to their emotional reactions
• Develop interpersonal skills for managing relationships and building networks
• Emotional competencies such as intentionality, resilience and creativity
• Better leadership skills to manage employees and resolve conflict
• Gain abilities to help employees achieve excellent performance
• Develop persuasive skills to negotiate with others

Course outline

• EQ & People Skills for Enhancing Leadership
  • What is Emotional Intelligence Quotient (EQ)
  • Intrapersonal & Interpersonal skills
  • Emotional Intelligence for Innovative Teamwork
  • Managing diverse people behaviors in the workplace
  • Enhancing people skills for better workplace performance
  • Role of people skills in minimizing workplace conflicts
• Developing EQ personal competencies
  • Understanding EQ personal competencies
  • Recognizing one's emotions and their effects
  • Self-confidence: a strong sense of one's worth and capabilities
  • Managing ones' internal states, impulses and resources
  • Self-control for enhancing teamwork
  • Developing trustworthiness for corporate transformation
• People Skills to Release Employee Creativity
  • Understanding creativity in the workplace
  • People skills to encourage creative abilities
  • Leadership skills in managing creative individuals
  • Creative leadership skills
  • Removing blocks to creativity
  • Overcoming individualistic tendencies in creative individuals
  • People skills to harness team creativity
• Developing EQ Social Competencies for innovative teamwork
  • Developing EQ social competencies
  • Listening openly and sending convincing messages
  • Negotiating and resolving disagreements
  • Inspiring and guiding individuals & teams
  • Nurturing relationships
  • Creating synergy in teams
  • Working with others towards shared goals
  • Leadership Skills for Personal & Corporate Transformation
• People skills for excellent leadership
  • EQ Values for corporate transformation
  • Value-based leadership to manage people
  • People skills in influencing and leading others
  •   Leading for Performance Management
  • Coaching & Counseling for excellence

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