Course Objectives.

• Understand the power of leadership competencies
• Know when to manage and when to lead his team
• Clearly visualize his goals and communicate them to his team
• Help his team find creative solutions to workplace challenges
• Develop a high-performance team ie build a winning team
• Use effective communication to motivate and coach
• Find an appropriate balance between the five major leadership roles
• Effective prepare for a Negotiation
• Conduct and Close a Successful Negotiation

Course Outline.

• Leadership
  • Functions of Management
  • Knowledge, Skills & Competencies
  • Traits of a Leader
  • Leadership Attributes
  • Situational Leadership
  • The Equity theory
  • The Contingency theory
• Understanding how Teams Work
  • Defining Teamwork, Elements of a Good Team
  • Advantages of Team Work, Types of Teams
  • Matching Team to Task ,Analyzing Team Roles
  • Balancing Skills within a Team
• Setting Up a Team
  • The Forming -Storming -Norming -Performing Stages
  • Setting Team Goals , Role of the Team Leader
  • Providing Support for a Team and Establishing Trust
  • Maximizing Team Performance
  • Factors Affecting Team Cohesion , Improving Team Cohesion
  • Establishing Effective Communications within the Team
  • monitoring Team Performance
• Resolving Team Conflict
  • Defining Conflict , Recognizing and Verifying Conflict
  • How to Deal with Team Conflict ,How to Benefit from Team Conflict
  •  Strategies in Dealing with Team Conflict , The Sociometric Approach

Call Us Now