Users and empowering collaborative approach on appropriate issues fosters collaboration among teams and team members seeks input and involves others clarifies the team purpose
Course objective
Course outline
· Opening and Pre-test
· Communication and moving from fear to commitment
· Change management plan
· The change management process and key activities
· The impact of change on key human resources systems
· Assessing the results achieved and impact on change
· Working with Others
· Creating Successful Working Partnerships
· Motivating Yourself and Others
· Difficult People and Situations
· Managing Difficult Situations
· Influencing Skills
· Models of Communication & Building Rapport
· Creating Win/Win Solutions
· Assessing Your Team Qualities
· The advantages of working in a team
· Interpersonal communication within the team
· Character of team leader
· How to use the team time effectively
· Practical Cases
Who should attend?
Individuals working in teams or planning to move into a team working environment and wanting to enhance their skills in being a more effective member of a team.