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  • Business Protocol and Etiquette

    Course Objective

    • the written and unwritten rules of official protocol and business etiquette
    • International cultural norms and variations.
    • Principles of protocol and etiquette
    • Flawless professional and personal conduct
    • Preparing and hosting VIP visits and occasions
    • International and local variations
    • The topics covered by each module are detailed below.
    • Understand the universal principles of protocol, etiquette, courtesy and manners
    • Navigate and manage interpersonal dynamics in important encounters
    • Make a good impression and avoid causing offence or embarrassment in high profile situations
    • Display appropriate international business etiquette in many contexts
    • Prepare and host VIP visits and formal occasions
    • Interact respectfully with people from many cultures, nations and regions

    Who Can Benefit.

    • Anyone required to interact with important individuals and concerned to ensure that these interactions pass off as professionally as possible

    Course content

    • Principles of protocol and etiquette
    • Understanding protocol
    •  conventions of official interaction, collective, personal and written
    • Understanding etiquette: conventions in social behavior and expected behavior patterns
    • Courtesy and manners
    • Official diplomatic and royal protocol
    • Business, social and cultural considerations
    • Flawless professional and personal conduct
    • Will is a practical primer in conventions and behaviors that create a good impression and avoid causing offence in personal and business etiquette.
    • Universal expectations for personal behavior
    • Personal etiquette for formal occasions and encounters
    • International business etiquette: universal best practice
    • Local and regional business and social differences
    • Preparing and hosting VIP visits and occasions
    • Preparing, managing and executing the protocol dimension of VIP visits and formal occasions.
    • Preparing for official visits
    • Protocol at events and summits
    • Protocol planning, liaison and logistics
    • Practical hosting skills
    • Risk assessment and contingency planning
    • Troubleshooting: avoiding mistakes and slip-ups
    • International and local variations
    • International and regional differences in protocol and etiquette between different cultures and nations.
    • In-depth country and region profiles

    Code Courses Title Date Venue Price Request
    GM16 Business Protocol and Etiquette
    07 May to 12 May 2024 Dubai Contact-us
    23 Jun to 27 Jun 2024 Istanbul Contact-us
    07 May to 11 May 2024 cairo Contact-us
    10 Nov to 14 Nov 2024 cairo Contact-us

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