Course Objective.

• Recognize the important role that people play in making business transformation successful.
• Discuss the fundamental challenges in getting people to change and for that change to be sustained.
• Understand and be able to apply the key steps required to successfully manage people change.
• Apply their knowledge to a project or program to effectively manage the change of people's behavior

Who Can Benefit:

• Top Management and Executives

Course content

• Introduction to Change
  • How do people react to change?
  • Why does change fail?
  • Explore the impact and consequences of change.
• What is Cultural Change?
  • Understand how you can characterize a culture using a Cultural Web
  • Understand what is involved in changing the cultural paradigm
  • How do national cultures differ?
  • Understand how cultural diversity can shape corporate cultures
• Preparing for Change
  • Developing a Case for Change
  • Who are the stakeholders?
  • Assessing concerns and potential resistance to change
  • Assessing the readiness for change
  • Establishing an appropriate governance structure.

• Change Management Plan
  • Defining the principles on which the change will be managed
  • Developing a change management plan.
  • Change Agents
• Developing a Communication strategy and plan
  • Creating a reinforcing change process
  • Initiating and Sustaining Change
  •  Managing the challenges that arise in initiating and sustaining change
  •  Aligning the organization
  • Continuous improvement.

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